Tech support in zonnig Griekenland

Ben jij al klaar voor de zomer? Teleperformance biedt prachtige mogelijkheden voor Nederlanders met interesse in techniek.Werken voor een wereldleider Met meer dan 6000 werknemers en een modern kantoor in het centrum van Athene, biedt Teleperformance de ultieme buitenlandervaring. Door aan de slag te gaan voor Teleperformance kun je rekenen op een uitgebreid verhuispakket, trainingen en nog veel meer moois. Technische support medewerker bij Teleperformance Griekenland Je bent gedreven, leergierig en hebt een interesse in techniek. Als technische support medewerker bestaan je voornaamste werkzaamheden uit: Het leveren van efficiënte en effectieve technische service aan klanten middels inbound calls, chats en e-mailing, zowel in het Nederlands als Engels Het oplossen en analyseren van technische vraagstukken met als doel de reparatie van alle producten Het op de hoogte blijven van systeeminformatie, veranderingen en updates. Het effectief inspelen op klantvragen door gepaste oplossingen en vriendelijke service te bieden. En dit verwachten we van jou: Je spreekt vloeiend Nederlands en hebt goede kennis van de Engelse taal Je bent gedreven, leergierig en gemotiveerd Klant geörienteerd en een passie voor service Interesse en kennis van techniek is een pré Goede computervaardigheden Dit zijn de voordelen waar je op kunt rekenen Teleperformance is het enige bedrijf in Griekenland dat je de volgende voordelen biedt: Een maandsalaris (ver) boven de Griekse standaard. Een verhuispakket inclusief vliegtickets, transfers, 2 weken gratis verblijf en hulp bij het vinden van accommodatie. Maandelijkse performance bonus Extra uitbetaling van overuren + 2 extra salarissen per jaar (Kerst-Pasen-Zomer) 20 betaalde vakantiedagen en gratis Griekse lessen Hulp bij het verkrijgen van een visa of werkvergunning Restaurant vouchers voor nieuwe werknemers + diverse andere kortingen Doorlopende trainingdagen en hulp bij het ontwikkelen van je IT skills Mogelijkheden tot groei binnen het bedrijf en ontwikkeling van je carrière Interactief: team-building activiteiten, thema-feestjes, excursies, sport evenementen en meer. Dekking ziektekostenverzekering inclusief inhuis dokterspraktijk. Werken en wonen in Athene Je waant je in een van Europa's oudste steden en wordt blootgesteld aan het prachtig cultureel aanbod dat Athene rijk is. De Acropolis, de tempel van Zeus, de talloze musea en natuurlijk het Olympisch stadion. Daarnaast heeft de stad een echte vibe en vind je er diverse bars, dakterrassen en clubs. Athene kent eveneens een heerlijke eet&drink cultuur en verspreid langs de Noord-en Zuidkust liggen prachtige stranden. Kortom, Athene is dé plek voor jouw buitenlandervaring! Teleperformance Griekenland biedt je de kans op een onvergetelijke mogelijkheid. Zorg dus dat je deze niet misloopt en solliciteer vandaag nog!
Extra gegevens:

  • Plaats: Dokkum
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Dokkum
Product
 

Back office agents (m f) Dutch speakers Verhuizen naar Berlijn, Duitsland IJlst

Your challenge:Would you like to be part of an international team with good career opportunities? You will be responsible for the day-to-day management of online content, ensuring a quality experience is provided to millions of internet users. Evaluate content based on our client's guidelines and policies Reviewing user-made reports that flag offensive postings Back office (non-voice) support Ensuring a quality experience for all users according to our client's terms of service Your profile: Excellent Dutch language skills on native speaker level Additionally fluency in English for communication purposes Thorough worker and reliable personality Ability to work in flexible shifts About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Attractive salary package: base salary+project bonus+ individual incentive Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays 50% shift bonus for hours worked during the night shift Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: IJlst
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland IJlst
Product
 

Nederlandssprekende content analist Verhuizen naar Divers

Wil jij werkervaring opdoen in een globale organisatie ? Deze unieke mogelijkheid brengt je in de gelegenheid voor 12-24 maanden naar Lissabon, Dublin, Warschau of Krakow te verhuizen.Wij zijn op zoek naar gemotiveerde en enthousiaste werknemers met uitstekende kennis van de Nederlandse en Engelse taal. Verantwoordelijkheden : Het beoordelen van internet content om te zien of het aan de richtlijnen van de klant voldoet Het leveren van feedback en geven van advies over diverse (online) producten Kwalificiaties: Uitstekende kennis van de Nederlandse en Engelse taal. Een extra taal is een voordeel Het bezit van een Bachelor diploma is een voordeel zowel als eerdere ervaring met marketing of techniek (geen must) Wij bieden: Een uitstekende start van je carrière in het buitenland Uitgebreide, servicegerichte training en coaching Uitstekende werksfeer en behulpzame collega's De sociale voordelen van een groot bedrijf En meer… Wonen en werken in het buitenland is een unieke ervaring die je cv een enorme boost geeft. Je leert veel nieuwe mensen kennen, ontdekt andere culturen en je ontwikkelt jezelf als persoon. Een carrière bij Accenture biedt de perfecte gelegenheid jezelf te ontwikkelen tot professional. De trainingen die wij bieden bereiden je perfect voor op de functie en daarnaast leer je vele vaardigheden die later in je carrière nog veel van pas gaan komen. Na een succesvolle start bij ons Service Center heb je de mogelijkheid om door te groeien binnen de organisatie. Bijvoorbeeld als team leider, binnen een andere afdeling of ga aan de slag op een van onze andere 120 internationale locaties - de mogelijkheden zijn (bijna) eindeloos. Start je internationale carrière bij ons en ontdek de fascinerende architectuur van Warschau, wandel door het historische centrum van Krakow, ervaar de gastvriendelijke Ierse cultuur in Dublin of geniet van zon, zee en strand in Lissabon! Geïnteresseerd? Dan leren we jou graag kennen! Solliciteer online via de knop „solliciteren“ Over Accenture Accenture werkt met een globaal Digital Customer Marketing Center of Excellence voor 100 Tech-multinationals. Door voor Accenture te werken geef je jouw carrière een flinke boost en speel je een belangrijke rol voor enkele van 's werelds grootste en meest dynamische bedrijven. Kies voor Accenture en geniet van een innovatieve en interessante werkomgeving met veel mogelijkheden.
Extra gegevens:

  • Plaats: Sneek
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sneek
Product
 

Technical Customer Support Dutch (m f) Verhuizen naar Berlijn, Duitsland IJlst

Your challenge:For our client Ring, we are looking for passionate gadget enthusiasts to help our neighbors (customers) have the best experience possible whilst using market leading innovative home security devices. We share our client's mission to reduce crime in neighborhoods. To ensure you can do and be all of these things we provide exceptional in-house training where we not only focus on your natural abilities but also on the development of your soft skills and technical prowess. We provide you with complementary products so you can see first-hand how intuitive and groundbreaking these devices are. Day-to-day life: After an intensive training, you will answer customer inquiries and questions via phone, chat and e-mail. Playing an active role in reducing crime in neighborhoods by providing the best customer service to some of best customers in the service industry. Proactively become a product specialist by constantly testing the products in our test lab and working within a friendly and open team. Walk customers through a range of processes and assist them in troubleshooting: from first time setups to a multitude of Wi-Fi configurations. Be part of a team that is friendly, open and always willing to help one another and the neighborhoods we support. Your profile: Excellent Dutch language skills on a native speaker level (spoken and written). Additionally good English language skills. Customer service affinity is one of your strong suits and you are able to grasp new knowledge in a short time. You are able to manage customer information with a high level of attention to detail. You are familiar with PCs, including MS Windows Operating Systems, as well as other software applications including web browsers and a variety of call center ticketing/call tracking systems. Proficient and comfortable using Smartphone technology Passionate about being helpful, critical thinker, creative problem-solver and a multitasker Thick skinned mentality with a dash of assertiveness. Able to adapt to frequent changes, challenges; willing to wear whatever hat gets the job done. About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: IJlst
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland IJlst
Product
 

Distribution Scheduling Support Verhuizen naar Krakau, Polen

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.Shell Business Operations (SBO) Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations. Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities. Thanks to cooperation with Shell you gain: Meaningful work in a company that is universally respected as a truly global energy leader (one of the world's biggest companies according to Fortune Global 500) Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms Attractive salary package and yearly bonuses Complex medical care and individual life insurance Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities Additional funds for trainings and certifications, sport sections and the EuroShell Card Bonus for referring your friend to work Join Shell Business Operations and start something remarkable! Job Purpose: To liaise with drivers, hauliers, customers (IVR), CSC and scheduling teams to perform amendments to the schedule during its execution, manage customer enquiries and process urgent orders. Principal Accountabilities: Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan- is expected to perform all the regular DSS duties and responsibilities for all the countries in the cluster Act as Senior Back up- in operational matters and issues with the DSS team, when the DSS Senior is off/on leave or is attending meetings etc; This is specifically related to leading Huddles. Support and deliver expertise in business performance calls Participate in stakeholder meetings such as Retail/dealer engagements, hauler review etc, to share DSS performance and feedback; Manage day-to-day interface with retail, terminal operations. Support the training of new staff in coordination with the DSS Senior and TL and the Process Coach; Proactively monitor and follow up on process deviations and quality issues in coaching other DSS team members Analysing OTD KPIs together with the DSS TL Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate. Ensure any Special Instructions noted on the orders have been processed Investigate and resolve customer complaints. Ensure documentation and filing is accurate, up to date and accessible Qualification required: minimum 1 year experience in logistics with proven outstanding results Leads continuous improvement in application of tools that support Supply Chain Management sustain Customer Satisfaction and deliver on CVP. Utilize the right processes and tools to plan, monitor and improve scheduling performance against agreed KPIs. Assesses the implications of HSSE requirements, customer on-site HSSE risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk Proactively looks for solutions and drives change and improvements in processes and practices to enhance customer experience. Excellent stakeholder management Excellent communication and issue resolution skills Stress resistance Ability to deal with non-standard situations Ability to apply proper solution under time pressure Proven strong commercial mindset & external focus Dutch min. B2 Special Challenges: Assess/handle unplanned issues arising from delivery/system constraints. Continuously rotating shift system to provide 24-hour support ( 3 x 8 hr shifts per 24 hrs). Feedback effectively to scheduling team and scheduling admin Shell is an Equal Opportunity Employer. People with disabilities are welcome to apply as we provide professional support and assistive technologies for people with diverse disabilities. We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Extra gegevens:

  • Plaats: IJlst
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland IJlst
Product
 

Back office agents (m f) Dutch speakers Verhuizen naar Berlijn, Duitsland Sloten

Your challenge:Would you like to be part of an international team with good career opportunities? You will be responsible for the day-to-day management of online content, ensuring a quality experience is provided to millions of internet users. Evaluate content based on our client's guidelines and policies Reviewing user-made reports that flag offensive postings Back office (non-voice) support Ensuring a quality experience for all users according to our client's terms of service Your profile: Excellent Dutch language skills on native speaker level Additionally fluency in English for communication purposes Thorough worker and reliable personality Ability to work in flexible shifts About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Attractive salary package: base salary+project bonus+ individual incentive Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays 50% shift bonus for hours worked during the night shift Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: Sloten
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sloten
Product
 

Technical Customer Support Dutch (m f) Verhuizen naar Berlijn, Duitsland Sloten

Your challenge:For our client Ring, we are looking for passionate gadget enthusiasts to help our neighbors (customers) have the best experience possible whilst using market leading innovative home security devices. We share our client's mission to reduce crime in neighborhoods. To ensure you can do and be all of these things we provide exceptional in-house training where we not only focus on your natural abilities but also on the development of your soft skills and technical prowess. We provide you with complementary products so you can see first-hand how intuitive and groundbreaking these devices are. Day-to-day life: After an intensive training, you will answer customer inquiries and questions via phone, chat and e-mail. Playing an active role in reducing crime in neighborhoods by providing the best customer service to some of best customers in the service industry. Proactively become a product specialist by constantly testing the products in our test lab and working within a friendly and open team. Walk customers through a range of processes and assist them in troubleshooting: from first time setups to a multitude of Wi-Fi configurations. Be part of a team that is friendly, open and always willing to help one another and the neighborhoods we support. Your profile: Excellent Dutch language skills on a native speaker level (spoken and written). Additionally good English language skills. Customer service affinity is one of your strong suits and you are able to grasp new knowledge in a short time. You are able to manage customer information with a high level of attention to detail. You are familiar with PCs, including MS Windows Operating Systems, as well as other software applications including web browsers and a variety of call center ticketing/call tracking systems. Proficient and comfortable using Smartphone technology Passionate about being helpful, critical thinker, creative problem-solver and a multitasker Thick skinned mentality with a dash of assertiveness. Able to adapt to frequent changes, challenges; willing to wear whatever hat gets the job done. About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: Sloten
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sloten
Product
 

Content Reviewer Dutch Verhuizen naar Lissabon, Portugal

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Content Reviewer you will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client's social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.Duties & Responsibilities Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy Visually navigate and review images, videos, accounts and text-based content Escalate violations of client policies using internal tools Maintain a high level of quality in each case that you review Achieve weekly productivity deliverables as part of daily workflow Balance priorities of daily workflow tasks in line with client needs Opportunity to participate in client meetings to discuss findings and make on-going recommendations You may be required from time to time to support different workflows/products/markets Required Qualifications & Experience Fluency in written and spoken English and Dutch for this role is essential Experience navigating internet websites including social media, commercial websites etc. Broad knowledge of current national and international political, historical and social news Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material Proven ability to deliver highest quality results while paying strict attention to detail Ability to be flexible and adaptable to meet changing business needs Ability to work in a fast paced environment with high volume and complex demands Can remain positive during challenging assignments Strong work ethic and ability to work with minimal supervision Intermediate I.T skills with the ability to quickly learn new tools Competencies Solutions Orientated Initiative Collaboration Organisational commitment Customer Focus Teamwork Organisation & Planning Results Orientated Attention to detail Problem Solving & Information Gathering Resilience & Adaptability Creativity and Innovation What we offer Vibrant, multi-cultural city centre environment Career & Personal Development Quarterly performance bonus Comprehensive Benefits Package Subsidised Health Insurance Access to Discount Schemes E learning access About Arvato Great brands entrust their customer service to Arvato. We're global with a long-term perspective, cross customer journey know-how and support Driven by technology, differentiated by experience, powered by people. Arvato is the Industry and Services Division of Bertelsmann AG, which ranks among the world's leading companies. Find out more here: www.arvato.com/en Arvato is an equal opportunities employer and embraces diversity and does not discriminate on the grounds gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status. At Arvato we recognise that different ideas, perspectives and beliefs are valuable assets that contribute and shape our company culture and are fundamental to our core basic values of partnership, creativity, entrepreneurialism and social responsibility Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Extra gegevens:

  • Plaats: Leeuwarden
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Leeuwarden
Product
 

Tech support in zonnig Griekenland

Ben jij al klaar voor de zomer? Teleperformance biedt prachtige mogelijkheden voor Nederlanders met interesse in techniek.Werken voor een wereldleider Met meer dan 6000 werknemers en een modern kantoor in het centrum van Athene, biedt Teleperformance de ultieme buitenlandervaring. Door aan de slag te gaan voor Teleperformance kun je rekenen op een uitgebreid verhuispakket, trainingen en nog veel meer moois. Technische support medewerker bij Teleperformance Griekenland Je bent gedreven, leergierig en hebt een interesse in techniek. Als technische support medewerker bestaan je voornaamste werkzaamheden uit: Het leveren van efficiënte en effectieve technische service aan klanten middels inbound calls, chats en e-mailing, zowel in het Nederlands als Engels Het oplossen en analyseren van technische vraagstukken met als doel de reparatie van alle producten Het op de hoogte blijven van systeeminformatie, veranderingen en updates. Het effectief inspelen op klantvragen door gepaste oplossingen en vriendelijke service te bieden. En dit verwachten we van jou: Je spreekt vloeiend Nederlands en hebt goede kennis van de Engelse taal Je bent gedreven, leergierig en gemotiveerd Klant geörienteerd en een passie voor service Interesse en kennis van techniek is een pré Goede computervaardigheden Dit zijn de voordelen waar je op kunt rekenen Teleperformance is het enige bedrijf in Griekenland dat je de volgende voordelen biedt: Een maandsalaris (ver) boven de Griekse standaard. Een verhuispakket inclusief vliegtickets, transfers, 2 weken gratis verblijf en hulp bij het vinden van accommodatie. Maandelijkse performance bonus Extra uitbetaling van overuren + 2 extra salarissen per jaar (Kerst-Pasen-Zomer) 20 betaalde vakantiedagen en gratis Griekse lessen Hulp bij het verkrijgen van een visa of werkvergunning Restaurant vouchers voor nieuwe werknemers + diverse andere kortingen Doorlopende trainingdagen en hulp bij het ontwikkelen van je IT skills Mogelijkheden tot groei binnen het bedrijf en ontwikkeling van je carrière Interactief: team-building activiteiten, thema-feestjes, excursies, sport evenementen en meer. Dekking ziektekostenverzekering inclusief inhuis dokterspraktijk. Werken en wonen in Athene Je waant je in een van Europa's oudste steden en wordt blootgesteld aan het prachtig cultureel aanbod dat Athene rijk is. De Acropolis, de tempel van Zeus, de talloze musea en natuurlijk het Olympisch stadion. Daarnaast heeft de stad een echte vibe en vind je er diverse bars, dakterrassen en clubs. Athene kent eveneens een heerlijke eet&drink cultuur en verspreid langs de Noord-en Zuidkust liggen prachtige stranden. Kortom, Athene is dé plek voor jouw buitenlandervaring! Teleperformance Griekenland biedt je de kans op een onvergetelijke mogelijkheid. Zorg dus dat je deze niet misloopt en solliciteer vandaag nog!
Extra gegevens:

  • Plaats: Franeker
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Franeker
Product
 

Dutch speakers wanted for work in Ireland (Relocation package paid training) Verhuizen naar Dundalk, Ierland Stavoren

Please take a look at the below details and let me know if you are interested in proceeding in our Recruitment Process.We are looking for Account Managers, Customer Service Agents and Up-Selling Agents. Experience in Sales or Customer Service is great but it all comes down to your personality. So whether you have the experience or not you can start your Career Here. Employees have gone on to gain fantastic careers within National Pen and some who only wished to take a temp contract have been recruited by high spec companies as the experience that they have gained here in this International Company is recognised worldwide. I look forward to hearing from you. Account Managers Customer Service Agents Up-Selling Agents Live and Work in Ireland We Are: National Pen is an International Promotional Products Company. We provide Expert Knowledge along with Excellent Promotional Products to Businesses and Companies Worldwide! You Are: Energetic Approachable Driven to achieve Targets Calm under Pressure Professional Business Level Fluent in Dutch What we offer: Training with on-going Coaching and Support Relocation Package (Hotel and Flight if you are coming from abroad) Fun Environment High Commission in Sales(paid Weekly) Salary (paid Weekly) Social Club Perfect Attendance Bonus Great working Hours- Monday to Friday-No Shift Work Progression within National Pen A Career Referral Bonus for Employees- Earn up to €1500.00 PER successful referral. NICE! So you ask, what do I need to do to land this Opportunity? Well after you're satisfied with what you will be doing on a daily basis, just apply and I will put my coffee down and process your details. You will: For Sales: Phone customers from existing customer databases and generate sales Manage your database of existing accounts Call customers from existing mail orders received Enter orders on your database and Up-sell to customers Strengthen existing National Pen relationships with its high-value customers Participate in product projects when required Ensure that customer issues are dealt with in an efficient manner Inform each customer of any new products Verify the order and customer details on-line Any other duties/projects as directed by Senior Management For Customer Service: Give general information on products Processing orders - telephone and mail Up-Selling orders Order status Sample Product Requests Customer complaints Shipping issues (tracing orders; returns pick up etc.) Finance queries (processing payments, invoice / statement queries) Responding to faxes and letters from Customers Translation and proofing Any other duties/projects as directed by Management Steps of the Recruitment Process: Apply (CV in English) My coffee is now put aside so I can process your CV An Accuracy Test will be sent to you via our system Language Test if applicable Followed by screening with my good self or one of my colleagues Interview via Skype or Face to Face Candidates must be eligable to work in Ireland Please send your application in English through the “Solliciteren”-button. In the event you also know of someone who may also be interested, send them the Spec too. Looking forward to speaking with you very soon!!!
Extra gegevens:

  • Plaats: Stavoren
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Stavoren
Product
 

Dutch speakers wanted for work in Ireland (Relocation package paid training) Verhuizen naar Dundalk, Ierland Workum

Please take a look at the below details and let me know if you are interested in proceeding in our Recruitment Process.We are looking for Account Managers, Customer Service Agents and Up-Selling Agents. Experience in Sales or Customer Service is great but it all comes down to your personality. So whether you have the experience or not you can start your Career Here. Employees have gone on to gain fantastic careers within National Pen and some who only wished to take a temp contract have been recruited by high spec companies as the experience that they have gained here in this International Company is recognised worldwide. I look forward to hearing from you. Account Managers Customer Service Agents Up-Selling Agents Live and Work in Ireland We Are: National Pen is an International Promotional Products Company. We provide Expert Knowledge along with Excellent Promotional Products to Businesses and Companies Worldwide! You Are: Energetic Approachable Driven to achieve Targets Calm under Pressure Professional Business Level Fluent in Dutch What we offer: Training with on-going Coaching and Support Relocation Package (Hotel and Flight if you are coming from abroad) Fun Environment High Commission in Sales(paid Weekly) Salary (paid Weekly) Social Club Perfect Attendance Bonus Great working Hours- Monday to Friday-No Shift Work Progression within National Pen A Career Referral Bonus for Employees- Earn up to €1500.00 PER successful referral. NICE! So you ask, what do I need to do to land this Opportunity? Well after you're satisfied with what you will be doing on a daily basis, just apply and I will put my coffee down and process your details. You will: For Sales: Phone customers from existing customer databases and generate sales Manage your database of existing accounts Call customers from existing mail orders received Enter orders on your database and Up-sell to customers Strengthen existing National Pen relationships with its high-value customers Participate in product projects when required Ensure that customer issues are dealt with in an efficient manner Inform each customer of any new products Verify the order and customer details on-line Any other duties/projects as directed by Senior Management For Customer Service: Give general information on products Processing orders - telephone and mail Up-Selling orders Order status Sample Product Requests Customer complaints Shipping issues (tracing orders; returns pick up etc.) Finance queries (processing payments, invoice / statement queries) Responding to faxes and letters from Customers Translation and proofing Any other duties/projects as directed by Management Steps of the Recruitment Process: Apply (CV in English) My coffee is now put aside so I can process your CV An Accuracy Test will be sent to you via our system Language Test if applicable Followed by screening with my good self or one of my colleagues Interview via Skype or Face to Face Candidates must be eligable to work in Ireland Please send your application in English through the “Solliciteren”-button. In the event you also know of someone who may also be interested, send them the Spec too. Looking forward to speaking with you very soon!!!
Extra gegevens:

  • Plaats: Workum
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Workum
Product
 

Distribution Scheduling Support Verhuizen naar Krakau, Polen

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.Shell Business Operations (SBO) Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations. Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities. Thanks to cooperation with Shell you gain: Meaningful work in a company that is universally respected as a truly global energy leader (one of the world's biggest companies according to Fortune Global 500) Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms Attractive salary package and yearly bonuses Complex medical care and individual life insurance Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities Additional funds for trainings and certifications, sport sections and the EuroShell Card Bonus for referring your friend to work Join Shell Business Operations and start something remarkable! Job Purpose: To liaise with drivers, hauliers, customers (IVR), CSC and scheduling teams to perform amendments to the schedule during its execution, manage customer enquiries and process urgent orders. Principal Accountabilities: Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan- is expected to perform all the regular DSS duties and responsibilities for all the countries in the cluster Act as Senior Back up- in operational matters and issues with the DSS team, when the DSS Senior is off/on leave or is attending meetings etc; This is specifically related to leading Huddles. Support and deliver expertise in business performance calls Participate in stakeholder meetings such as Retail/dealer engagements, hauler review etc, to share DSS performance and feedback; Manage day-to-day interface with retail, terminal operations. Support the training of new staff in coordination with the DSS Senior and TL and the Process Coach; Proactively monitor and follow up on process deviations and quality issues in coaching other DSS team members Analysing OTD KPIs together with the DSS TL Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate. Ensure any Special Instructions noted on the orders have been processed Investigate and resolve customer complaints. Ensure documentation and filing is accurate, up to date and accessible Qualification required: minimum 1 year experience in logistics with proven outstanding results Leads continuous improvement in application of tools that support Supply Chain Management sustain Customer Satisfaction and deliver on CVP. Utilize the right processes and tools to plan, monitor and improve scheduling performance against agreed KPIs. Assesses the implications of HSSE requirements, customer on-site HSSE risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk Proactively looks for solutions and drives change and improvements in processes and practices to enhance customer experience. Excellent stakeholder management Excellent communication and issue resolution skills Stress resistance Ability to deal with non-standard situations Ability to apply proper solution under time pressure Proven strong commercial mindset & external focus Dutch min. B2 Special Challenges: Assess/handle unplanned issues arising from delivery/system constraints. Continuously rotating shift system to provide 24-hour support ( 3 x 8 hr shifts per 24 hrs). Feedback effectively to scheduling team and scheduling admin Shell is an Equal Opportunity Employer. People with disabilities are welcome to apply as we provide professional support and assistive technologies for people with diverse disabilities. We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Extra gegevens:

  • Plaats: Sneek
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sneek
Product
 

Contact Centre Agent Verhuizen naar Dublin, Ierland

Roles based in Dublin, Ireland!Start Dates ASAP! Relocation package offered and no need to fly for an interview for candidates overseas Hertz started as a 12 car operation in Chicago in 1918, and has since grown into one of the world's leading car rental companies with over 9000 corporate and franchise locations throughout approximately 140 countries. The secret of our success is no secret, really - it lies in providing rewarding career paths, fostering personal achievement and celebrating our collective success. Being a world leader takes talent, a clear vision of the road ahead, a driving passion for excellence, but most of all, great people. Our European Service Centre office based in Swords Dublin employs approximately 900 people with over 29 different nationalities and we're currently looking for numerous Contact Centre / Customer Service Agents to join the Customer Service department of 400 What is this role all about? As a Contact Centre Agent you will be responsible for providing exceptional customer service and sales services to incoming customer calls to ensure the continued growth and profitability of Hertz products. Working in a friendly multi-lingual customer service team you will work in a fast paced environment as you aim to constantly go above and beyond for our customers Primary Duties and Responsibilities Receive incoming calls from the market, whilst converting the maximum number of these calls and enquiries into sales. Sell Hertz products and services where appropriate to ensure that more and more customers are aware of and involved in Hertz loyalty programmes. Achieve performance targets (sales, call-handling and quality) as set out by the Manager and Team Leaders. Track all reservations on-request and provide the customer with a timely and efficient response. What do we need from you? Previous experience in a sales, customer service or contact centre environment Fluency in Dutch and good level of English essential Strong Sales Skills, persuasive, “selling” (rather than “telling”) Excellent problem solving skills and ability to prioritise Ability to work in a Fast-paced environment Socially-focused; with “how can I help you?” attitude Good Team Player with ability to build and maintain relationships Leaving Certificate or equivalent education standard required We will offer successful candidates who are overseas a relocation package. In return for your hard work and dedication, you will be rewarded with excellent career opportunities, training & development, a range of Benefits and Incentives such as: Canteen, Gym, staff discount programme and many more. If you believe you have the skills and experience required to succeed within this challenging Contact Centre role in an established organisation please APPLY NOW. View the video web link which showcases the roles we recruit across Europe
Extra gegevens:

  • Plaats: Sloten
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sloten
Product
 

Flemish Dutch Speaking Game Presenter Verhuizen naar Luqa, Malta IJlst

Evolution Gaming is the world's leading provider of video-streamed Live Casino solutions, delivering world-class, 'as real as it gets' live dealer gaming to our licensees, which include many of the world's best-known gaming brands.Our services, which allow licensees' players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple industry awards. That success is largely down to the quality and commitment of our people, and we are always looking to expand our talented teams. With live broadcast operations and offices in Latvia and Malta, and a UK office in central London too, we provide a creative, engaging and enthusiastic environment and unique opportunities to apply your skills and work with passion. Whether or not you have previous experience in the casino or live gaming sectors, we believe you can do your best at Evolution and have a career and lifestyle that will fulfill your potential. Interested in joining us? We offer exciting opportunities for dealers, hosts, operational and support staff, gaming developers and others, primarily at our two central live broadcast studios in Latvia and in Malta. Job Description We are looking for dynamic individuals who speak fluent Flemish/Dutch, to work as Game Presenters in our state of the art broadcast studios in Malta. The chosen candidate will interact with players verbally through a Live Chat system, meanwhile carrying out all gaming operations. Main Duties: Host/present a number of different Casino games in front of the camera for the live players Carry out all gaming operations, control the process of the game at the table, as well as in the system on the computer monitor Ensure the correct outcome of the game Ensure that the highest of personal and professional standards are maintained whilst creating an engaging experience to our players by interacting verbally trough the Live Chat system using the native language of the table Work flexi time - flexible attitude to changing priorities according to the business needs, including changes to shifts and covering colleagues eventual absences where required Play an active part in table promotions and external and internal media campaigns, including but not limited to photo shoots and filmography if and when necessary. Qualifications Skills: Execution of duties requires fluency in Flemish/Dutch Good written English, both written and spoken Great customer service skills Approachable, proactive and energetic attitude High sense of responsibility, driven and flexible Maintaining dedication, both on and off the camera to truly be an ambassador for our brand. Additional Information We Offer: Competitive remuneration package with a motivating bonus system Relocation package (Flight to Malta + 3 weeks accommodation) Several discounts to help easier living in Malta through our Evolution Gaming Privilege Card Professional and personal development in a dynamic and multicultural working environment Career growth opportunities within the Company Uniform provided
Extra gegevens:

  • Plaats: IJlst
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland IJlst
Product
 

Back office agents (m f) Dutch speakers Verhuizen naar Berlijn, Duitsland Franeker

Your challenge:Would you like to be part of an international team with good career opportunities? You will be responsible for the day-to-day management of online content, ensuring a quality experience is provided to millions of internet users. Evaluate content based on our client's guidelines and policies Reviewing user-made reports that flag offensive postings Back office (non-voice) support Ensuring a quality experience for all users according to our client's terms of service Your profile: Excellent Dutch language skills on native speaker level Additionally fluency in English for communication purposes Thorough worker and reliable personality Ability to work in flexible shifts About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Attractive salary package: base salary+project bonus+ individual incentive Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays 50% shift bonus for hours worked during the night shift Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: Franeker
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Franeker
Product
 

Distribution Scheduling Support Verhuizen naar Krakau, Polen

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.Shell Business Operations (SBO) Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations. Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities. Thanks to cooperation with Shell you gain: Meaningful work in a company that is universally respected as a truly global energy leader (one of the world's biggest companies according to Fortune Global 500) Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms Attractive salary package and yearly bonuses Complex medical care and individual life insurance Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities Additional funds for trainings and certifications, sport sections and the EuroShell Card Bonus for referring your friend to work Join Shell Business Operations and start something remarkable! Job Purpose: To liaise with drivers, hauliers, customers (IVR), CSC and scheduling teams to perform amendments to the schedule during its execution, manage customer enquiries and process urgent orders. Principal Accountabilities: Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan- is expected to perform all the regular DSS duties and responsibilities for all the countries in the cluster Act as Senior Back up- in operational matters and issues with the DSS team, when the DSS Senior is off/on leave or is attending meetings etc; This is specifically related to leading Huddles. Support and deliver expertise in business performance calls Participate in stakeholder meetings such as Retail/dealer engagements, hauler review etc, to share DSS performance and feedback; Manage day-to-day interface with retail, terminal operations. Support the training of new staff in coordination with the DSS Senior and TL and the Process Coach; Proactively monitor and follow up on process deviations and quality issues in coaching other DSS team members Analysing OTD KPIs together with the DSS TL Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate. Ensure any Special Instructions noted on the orders have been processed Investigate and resolve customer complaints. Ensure documentation and filing is accurate, up to date and accessible Qualification required: minimum 1 year experience in logistics with proven outstanding results Leads continuous improvement in application of tools that support Supply Chain Management sustain Customer Satisfaction and deliver on CVP. Utilize the right processes and tools to plan, monitor and improve scheduling performance against agreed KPIs. Assesses the implications of HSSE requirements, customer on-site HSSE risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk & discharge requirements of drivers and hauliers and work on solutions or alternatives to mitigate risk Proactively looks for solutions and drives change and improvements in processes and practices to enhance customer experience. Excellent stakeholder management Excellent communication and issue resolution skills Stress resistance Ability to deal with non-standard situations Ability to apply proper solution under time pressure Proven strong commercial mindset & external focus Dutch min. B2 Special Challenges: Assess/handle unplanned issues arising from delivery/system constraints. Continuously rotating shift system to provide 24-hour support ( 3 x 8 hr shifts per 24 hrs). Feedback effectively to scheduling team and scheduling admin Shell is an Equal Opportunity Employer. People with disabilities are welcome to apply as we provide professional support and assistive technologies for people with diverse disabilities. We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Extra gegevens:

  • Plaats: Bolsward
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Bolsward
Product
 

Back office agents (m f) Dutch speakers Verhuizen naar Berlijn, Duitsland Sneek

Your challenge:Would you like to be part of an international team with good career opportunities? You will be responsible for the day-to-day management of online content, ensuring a quality experience is provided to millions of internet users. Evaluate content based on our client's guidelines and policies Reviewing user-made reports that flag offensive postings Back office (non-voice) support Ensuring a quality experience for all users according to our client's terms of service Your profile: Excellent Dutch language skills on native speaker level Additionally fluency in English for communication purposes Thorough worker and reliable personality Ability to work in flexible shifts About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Attractive salary package: base salary+project bonus+ individual incentive Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays 50% shift bonus for hours worked during the night shift Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: Sneek
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sneek
Product
 

Dutch speakers wanted for work in Ireland (Relocation package paid training) Verhuizen naar Dundalk, Ierland Sloten

Please take a look at the below details and let me know if you are interested in proceeding in our Recruitment Process.We are looking for Account Managers, Customer Service Agents and Up-Selling Agents. Experience in Sales or Customer Service is great but it all comes down to your personality. So whether you have the experience or not you can start your Career Here. Employees have gone on to gain fantastic careers within National Pen and some who only wished to take a temp contract have been recruited by high spec companies as the experience that they have gained here in this International Company is recognised worldwide. I look forward to hearing from you. Account Managers Customer Service Agents Up-Selling Agents Live and Work in Ireland We Are: National Pen is an International Promotional Products Company. We provide Expert Knowledge along with Excellent Promotional Products to Businesses and Companies Worldwide! You Are: Energetic Approachable Driven to achieve Targets Calm under Pressure Professional Business Level Fluent in Dutch What we offer: Training with on-going Coaching and Support Relocation Package (Hotel and Flight if you are coming from abroad) Fun Environment High Commission in Sales(paid Weekly) Salary (paid Weekly) Social Club Perfect Attendance Bonus Great working Hours- Monday to Friday-No Shift Work Progression within National Pen A Career Referral Bonus for Employees- Earn up to €1500.00 PER successful referral. NICE! So you ask, what do I need to do to land this Opportunity? Well after you're satisfied with what you will be doing on a daily basis, just apply and I will put my coffee down and process your details. You will: For Sales: Phone customers from existing customer databases and generate sales Manage your database of existing accounts Call customers from existing mail orders received Enter orders on your database and Up-sell to customers Strengthen existing National Pen relationships with its high-value customers Participate in product projects when required Ensure that customer issues are dealt with in an efficient manner Inform each customer of any new products Verify the order and customer details on-line Any other duties/projects as directed by Senior Management For Customer Service: Give general information on products Processing orders - telephone and mail Up-Selling orders Order status Sample Product Requests Customer complaints Shipping issues (tracing orders; returns pick up etc.) Finance queries (processing payments, invoice / statement queries) Responding to faxes and letters from Customers Translation and proofing Any other duties/projects as directed by Management Steps of the Recruitment Process: Apply (CV in English) My coffee is now put aside so I can process your CV An Accuracy Test will be sent to you via our system Language Test if applicable Followed by screening with my good self or one of my colleagues Interview via Skype or Face to Face Candidates must be eligable to work in Ireland Please send your application in English through the “Solliciteren”-button. In the event you also know of someone who may also be interested, send them the Spec too. Looking forward to speaking with you very soon!!!
Extra gegevens:

  • Plaats: Sloten
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sloten
Product
 

Dutch speakers wanted for work in Ireland (Relocation package paid training) Verhuizen naar Dundalk, Ierland Sneek

Please take a look at the below details and let me know if you are interested in proceeding in our Recruitment Process.We are looking for Account Managers, Customer Service Agents and Up-Selling Agents. Experience in Sales or Customer Service is great but it all comes down to your personality. So whether you have the experience or not you can start your Career Here. Employees have gone on to gain fantastic careers within National Pen and some who only wished to take a temp contract have been recruited by high spec companies as the experience that they have gained here in this International Company is recognised worldwide. I look forward to hearing from you. Account Managers Customer Service Agents Up-Selling Agents Live and Work in Ireland We Are: National Pen is an International Promotional Products Company. We provide Expert Knowledge along with Excellent Promotional Products to Businesses and Companies Worldwide! You Are: Energetic Approachable Driven to achieve Targets Calm under Pressure Professional Business Level Fluent in Dutch What we offer: Training with on-going Coaching and Support Relocation Package (Hotel and Flight if you are coming from abroad) Fun Environment High Commission in Sales(paid Weekly) Salary (paid Weekly) Social Club Perfect Attendance Bonus Great working Hours- Monday to Friday-No Shift Work Progression within National Pen A Career Referral Bonus for Employees- Earn up to €1500.00 PER successful referral. NICE! So you ask, what do I need to do to land this Opportunity? Well after you're satisfied with what you will be doing on a daily basis, just apply and I will put my coffee down and process your details. You will: For Sales: Phone customers from existing customer databases and generate sales Manage your database of existing accounts Call customers from existing mail orders received Enter orders on your database and Up-sell to customers Strengthen existing National Pen relationships with its high-value customers Participate in product projects when required Ensure that customer issues are dealt with in an efficient manner Inform each customer of any new products Verify the order and customer details on-line Any other duties/projects as directed by Senior Management For Customer Service: Give general information on products Processing orders - telephone and mail Up-Selling orders Order status Sample Product Requests Customer complaints Shipping issues (tracing orders; returns pick up etc.) Finance queries (processing payments, invoice / statement queries) Responding to faxes and letters from Customers Translation and proofing Any other duties/projects as directed by Management Steps of the Recruitment Process: Apply (CV in English) My coffee is now put aside so I can process your CV An Accuracy Test will be sent to you via our system Language Test if applicable Followed by screening with my good self or one of my colleagues Interview via Skype or Face to Face Candidates must be eligable to work in Ireland Please send your application in English through the “Solliciteren”-button. In the event you also know of someone who may also be interested, send them the Spec too. Looking forward to speaking with you very soon!!!
Extra gegevens:

  • Plaats: Sneek
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Sneek
Product
 

Technical Customer Support Dutch (m f) Verhuizen naar Berlijn, Duitsland Bolsward

Your challenge:For our client Ring, we are looking for passionate gadget enthusiasts to help our neighbors (customers) have the best experience possible whilst using market leading innovative home security devices. We share our client's mission to reduce crime in neighborhoods. To ensure you can do and be all of these things we provide exceptional in-house training where we not only focus on your natural abilities but also on the development of your soft skills and technical prowess. We provide you with complementary products so you can see first-hand how intuitive and groundbreaking these devices are. Day-to-day life: After an intensive training, you will answer customer inquiries and questions via phone, chat and e-mail. Playing an active role in reducing crime in neighborhoods by providing the best customer service to some of best customers in the service industry. Proactively become a product specialist by constantly testing the products in our test lab and working within a friendly and open team. Walk customers through a range of processes and assist them in troubleshooting: from first time setups to a multitude of Wi-Fi configurations. Be part of a team that is friendly, open and always willing to help one another and the neighborhoods we support. Your profile: Excellent Dutch language skills on a native speaker level (spoken and written). Additionally good English language skills. Customer service affinity is one of your strong suits and you are able to grasp new knowledge in a short time. You are able to manage customer information with a high level of attention to detail. You are familiar with PCs, including MS Windows Operating Systems, as well as other software applications including web browsers and a variety of call center ticketing/call tracking systems. Proficient and comfortable using Smartphone technology Passionate about being helpful, critical thinker, creative problem-solver and a multitasker Thick skinned mentality with a dash of assertiveness. Able to adapt to frequent changes, challenges; willing to wear whatever hat gets the job done. About our company: We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world's most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective. What we offer: Integration with an international team in a multicultural environment Flat hierarchies and opportunities to grow and develop Intensive induction period and training from the outset 40% shift bonus for hours worked on Sundays, public holidays Several company-related benefits including a discounted public transportation ticket We support you in order to ensure a smooth beginning at Arvato in Berlin Interested? Please send your CV through the “Solliciteren”-button.
Extra gegevens:

  • Plaats: Bolsward
  • Plaatsingsdatum: 14-07-2018

Meer...

Friesland Bolsward
Product
 

Wie is Online?

We hebben 780 gasten online

Webverkeer

2.png1.png6.png4.png3.png6.png
Vandaag143
Gisteren561
Deze week143
Deze Maand8944
Totaal216436

Bezoekers­informatie

  • Ip-adres 54.81.244.248
  • Browser: Unknown
  • Versie
  • Operating System: Unknown

Wie is Online?

1
Online

maandag 16 juli 2018 07:07